Return Policy

Thank you for choosing to shop at Everyday Good Stuffs. We are committed to providing you with quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to assist you.

  1. Returns We accept returns for eligible items within 20 days of your purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. [Include any specific conditions for returns, such as hygiene-related items, custom products, or perishable goods.]

  2. Exchanges If you would like to exchange your item for a different size, color, or product, please contact our customer service team within 7 days of receiving your order. Exchanges are subject to product availability and may require additional payment if the new item is priced differently.

  3. Refunds Once we receive your returned item and inspect it, we will initiate a refund to your original payment method. Please allow 3-5 business days for the refund to process. The time it takes for the refund to appear in your account may vary depending on your bank or credit card issuer.

  4. Return Shipping Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged item). We recommend using a trackable shipping method and retaining your shipping receipt for reference.

  5. How to Initiate a Return To initiate a return, please follow these steps:

  • Contact our customer service team at [katyhuang03@gmail.com] within 7 days of receiving your order.
  • Provide your order number, the item you wish to return, and the reason for the return.
  • Our customer service team will guide you through the return process and provide you with a return authorization.

  1. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item or resolve the issue.

  2. Non-Returnable Items Certain items are non-returnable, including but not limited to:

  3. Virtual Products (e.g., digital downloads, software licenses, online courses, subscriptions)

    • Gift Cards or Vouchers
    • Customized or Personalized Items
    • Items marked as "Final Sale" or "Non-Refundable"
    • Perishable Goods (e.g., food, beverages)
    • Hygiene or Intimate Items (e.g., undergarments, beauty products)
    • Health and Safety Products (e.g., face masks, sanitizers)
    • Items with Broken Seals or Packaging
    • Clearance or Discounted Items
    Please make sure to review the product description before making your purchase.

  1. Order Cancellations Order cancellations are accepted within 24 hours of placing your order. After that time, the order may have already been processed and shipped.

  2. Changes to the Return Policy We reserve the right to make changes to our return policy at any time. Any changes will be posted on our website and will be effective immediately.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at [katyhuang03@gmail.com].

Thank you for choosing Everyday Good Stuffs. We appreciate your business!

Sincerely, 

Katy